FAQs on Achievements and Market in PocketOption
Achievements and Market
- What are achievements and gems for?
By performing certain actions, active players earn achievements. Each achievement guarantees a certain amount of experience points for increasing profile level and gems that can be exchanged for various bonuses in the Market. Please note that some purchases are only available after reaching a certain profile level. Value of gems depends on their color. Red gems are the easiest to earn but they are the cheapest. Blue and green gems are more expensive and are not as easy to get. Finally, the rarest purple gem will be given only to the most dedicated traders.
- What is the Market?
Market is a section of your cabinet where you can buy bonuses that will be added to your balance, promo codes and other useful things. In order to purchase something you need gems of different colors which you can get for special achievements or just buy for money. You can see your goods and browse your history of purchases in the "Purchases" section.
- How to use promo codes?
You can buy a promo code for a deposit bonus in the Market tab of the same name. Your purchased promo code will be automatically displayed on the Deposit page and in Promo codes section of the Finance page. If you do not want to use it with your new deposit, click "Delete" button in the promo code field on the deposit page. Please note that you can only have one active bonus at a time, so you will not be able to activate a new promo code until the active bonus has been traded off or canceled.
- What is Bonus to Balance?
You can buy a promo code for a deposit bonus in the Market tab of the same name. Your purchased promo code will be automatically displayed on the Deposit page and in Promo codes section of the Finance page. If you do not want to use it with your new deposit, click "Delete" button in the promo code field on the deposit page. Please note that you can only have one active bonus at a time, so you will not be able to activate a new promo code until the active bonus has been traded off or canceled.
- What is the "risk-free", or how to cancel a lost trade order?
Pocket Option provides you with an opportunity to cancel unprofitable trades. To do this, use gems to buy a Risk-free feature on a suitable amount. Each purchased cancellation of an unprofitable trade can be used only once. This means that if you have used a cancellation of an unprofitable trade for $100 to cancel a losing trade for $20, you will receive $20 to the balance and the rest of the amount will be written off. Use this option wisely! When buying the "Cancel two unprofitable trades" option please note that they do not have to be used simultaneously. After clicking "Activate" button, the "Active" tab will appear, where the number of remaining activation will be displayed. To cancel an unprofitable trade , go to "Profile > History of live trades" and click the "Cancel" button next to the unprofitable trade. You cannot cancel an unprofitable trade if you have made a hedged trade in the same trading period.
- What do boosters do?
Boosters allow you to gain additional experience points (XP) to increase your profile level. A higher profile level gives you access to buying more efficient bonuses on the Market. You can buy a booster on the Market and activate in the shopping section. Boosters work for a limited time, it is impossible to prolong their validity after activation. After expiration of any trade (profitable or unprofitable) you will receive a certain amount of experience points, depending on the type of booster. Hedged trades and bonuses do not affect the amount of experience gained from the booster. Boosters can be combined, thus providing an increased amount of experience per trade.
- How to use the prolongator correctly?
Prolongator is used to increase validity period of boosters. Boosters and prolongators can be used together in any ways, and their effect is combined. It is important to remember that a prolongator can be activated only when there is an active booster or several boosters. One prolongator prolongs all active boosters.
- What is a Profile level?
Profile level affects your Social Trading status and shows your loyalty to Pocket Option. The higher your Profile level, the more various offers you receive from the company. This is a company's initiative to help you achieve better trading performance. Our clients with high profile level get access to premium services and attractive products in the Market.
- How does cashback work?
Cashback is calculated in case the total amount of losses is greater than the gains for the previous month or since the date of activation. Cashback is added to your balance on the first day of every month automatically. You can activate the cashback bonus you received on the Achievements > Purchases page.
- What is the gems mining and how does it work?
Gem mining is a harvesting of gems by copying the trades of other users. To get gems for copied trades you need to activate a mining license. Every copied trade gets you a gem shard. Color of the gem depends on your license type.
- How to use a risk-free feature?
You need to activate your risk free bonus in the Market first. After it's activated, go to your history of live trades and you will see the "Cancel" button in the rightmost column when applicable.
